Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and physical address.
• Service Data: Information provided during inquiries, quotes, or service requests.
• Communication Records: Records of your interactions with us, including opt-in timestamps for SMS and email.
• Automated Data: IP address, browser type, and website usage patterns collected via cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our core services.
• Processing transactions and managing customer accounts.
• SMS Communications: Specifically for sending appointment confirmations, reminders, and responses to service inquiries.
• Ensuring the security of our platform and preventing fraud.

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services.

• Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions to ensure compliance with the Telephone Consumer Protection Act (TCPA).
• Age Requirement: By opting into our SMS services, you represent that you are at least 18 years of age.
• Message Frequency: Message frequency varies based on your interactions and service needs.
• Opt-Out: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

Mandatory SMS Privacy Disclosure:

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

4. Information Sharing & Disclosure

We do not share your personal information with third parties for their own marketing purposes. We may share information only in the following limited circumstances:

• Subcontractors: To support essential services such as customer support.
• Legal Compliance: If required by law, legal process, or to protect our legal rights.
• Security: To protect the safety and integrity of our services.

All the above categories exclude text messaging originator opt-in data and consent.

5. Data Security

We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information. This includes the use of SSL encryption for all form submissions to ensure data is protected during transit, as well as secure access controls for data at rest.

6. Children’s Privacy (COPPA)

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take immediate steps to delete it.

7. Your Rights & Choices

You have the right to access, update, or request the deletion of your personal information. You may also opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or replying "STOP" to our text messages.

© 2026 Marketing Munster, LLC.